Safeguarding the "RIGHT TO REPAIR"

As consumers in India go shop-to-shop in search of a suitable repair shop for getting their electronics repaired, they tend to land across smaller shops incase of rural or backward areas which results in a lack of availability to all repair services, this increases the chances of lack of equipment, lack of expertise, and there’s a fair possibility of lack of availability of genuine spare parts. Hence The Department of Consumer Affairs (DoCA) is launching schemes to enhance consumer experience until after buying electronics, with laws requiring companies and MNCs to provide After-sales Services

Morally, after having spent so much money on an electronic, the consumers should be provided repair services from respective companies for an incentive to be given to the repair workers

The Government is about to launch a website for better After-sales services. The companies that provide electronic goods are compulsorily meant to provide their consumers with Timeline of service, Availability of spare parts, Details of service centres and Self-repair manuals as per the Government.

Partsbaba, an online IT parts store serving PAN India has come to right the wrongs of these companies. Partsbaba’s main business model is based on facilitating the availability of After-sales service. While their team addressed this problem, the founder of Partsbaba, Mr. Sushil Sharma has made it his vision to target even the smallest repair centres across India, regardless of their demographics and provide them spare parts at the lowest prices to regulate and facilitate their repairing services to further enhance the customer experience.

Moreover, Partsbaba has its own training website to provide young adults an opportunity to develop a skill at hand, as well as it is a one-stop-solution for the consumers looking for manual, self-repair online videos, they are specially made for beginners to ease their learning experience.

Take a look at Partsbaba’s online portal- www.partsbaba.com

By Gaurangi Sharma